How can we help?
We reply within two working days. It helps to tell us your phone model, the game's version (in Your save) and what happened.
Common questions
How much does the game cost?
The first racing season is free. When it ends you can unlock the full game for a one-off £9.99. There are no subscriptions, adverts or in-game currency.
I've bought the game on a new phone. How do I get it back?
Open Your save and tap Restore purchase, signed in with the same Apple ID you bought it with. You won't be charged again.
Will I lose my yard if I change phones?
If iCloud is turned on, the game keeps a copy of your save in your own iCloud after every week. On a new phone, sign in with the same Apple ID and the game offers to carry on from it.
How do I ride a race?
Pick a running style, then tap as the stalls open. Too early and you'll miss the break. Hold your horse up until the Kick for home button glows, which means your jockey thinks the horse can keep up a sprint to the line, then tap it. Using the whip more than six times after the kick earns a ban.
How do jumps races work?
Jump racing runs from October to April. Tap Jump! as your horse meets each obstacle. Good timing gains ground. Schooling at home makes your horse a safer, slicker jumper.
Why can't I enter my horse in a race?
Tap the race to see why. Usually it's the horse's age, its rating, or whether entries have closed. Big races take entries weeks in advance.
Does the game involve gambling?
No. There is no betting of any kind, with real or pretend money.
Game Center
Achievements and leaderboards, including the weekly challenge race, use your Game Center account if you're signed in. The game works fine without it.